Voice Assitant
High value experiences using Amazon Echo , Apple HomePod and Google Home.
Overview
The term Human-Machine Interface (“HMI”) describes the methods in which people interact with machines or systems, and is a subset of the broader User Interface (“UI”) field.
Progress in artificial intelligence (AI) and machine learning (ML) are profoundly impacting HMI. Organizations must design interaction that are multimodal, natural and personalized one.
The goal of natural language (NL) and multimodal interface (Speech recognition, Keyboard, mouse entry etc.) is to enable ease-of-use for users in performing human-computer interactions.
Services
Chatbots
Enterprise BOTS powered by Natural Language processing (NLP) and Artificial Intelligence(AI)
Augmented and Virtual Reality
Modern AR VR applications to solve real time business problems across varied industries
Brain Computer Interface
Leveraging thought-controlled interaction with machines - most important device of the future
Haptic Control
Integrate the touch and haptics to achieve compelling solutions using the realistic sense of touch
Artificial Intelligence
Enterprise scale AI solutions to improve customer engagements, operations and more
Solutions
BANKING
- Initiate voice or text messages to perform day-to-day transactions including payments, balance updates, policy changes etc.
- Real time financial advice by expert at the point of engagement.
- Addition to your existing help channel (toll free call center, mail, web) for immediate support and resolution.
- Access your account activity and transaction records in a new age VR environment.
HEALTHCARE
- Provide appointment details, make changes, and complete personal updates.
- Share lab, test and procedure outcomes and recommended next steps.
- Medical image processing, VR in surgery simulation, therapies and phobia treatment.
- Remote patient care - medical diagnostic and treatment.
RETAIL
- Status updates and alerts on pick-up, delivery and in-store inventory.
- Retail bot for simple, convenient, fast and seamless shopping experience.
- Virtual try-on and augmented reality solutions for retail, brand marketing and mobile commerce.
- Offer convenient help across all channels – text, email, mobile app, phone, website
MFG & UTILITIES
- Automate incident reporting and service functions.
- Enhancing field worker performance through AR tools.
- Virtual-reality headset with a communications network to access remote human expertise.
- 24/7 assistant for self-service support across all the channel.
SERVICES
- Delight employees with instant and accurate response to most asked (FAQ) support queries.
- Round-the-clock Tier-1 self-service and support across all the channels.
- Automated solution to tedious tasks such as password resets, system access, asset provisioning etc.
- Remote technical support service with augmented and virtual reality.
SALES
- Instant access to lead, opportunity and contact management updates.
- Enable product discovery, deals and offers as well as real-time quote generation.
- Timely and accurate on-demand reports to see team performance as well as quarter and year-end data.
- Augmented reality solutions for better marketing strategies to enhance sales and marketing graph.
Media
How Customer Experience Can Be Enhanced Using Chatbots Chatbots are “the new apps” and have enormous potential, and are set to become competitive, customer experience differentiators for enterprises. Read more.. Purushottam Darshankar
AR Technology Is Accelerating - What Is The Reality? AR allows users to see their products in 3D in a real-life environment and in real-time through tablets or smartphones to improve user engagement and drive sales. Read more.. Purushottam Darshankar
Evolution Of Next Gen Chatbots With Artificial Intelligence (AI) revolutionizing all walks of business and social life, enterprises are plugging in conversational AI to enhance cross channel customer experience. Read more.. Purushottam Darshankar